Company comparison
Freshworks vs Airtable
Radar profile, momentum bars, and stack placement side by side.
Freshworks
Not scored
momentum
Airtable
Not scored
momentum
Freshworks capital
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Airtable capital
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No radar series.
Momentum head-to-head
Attribute tape
| Field | Freshworks | Airtable |
|---|---|---|
| Category | Horizontal applications | Horizontal applications |
| Stack | Layer 8 | Layer 8 |
| HQ | San Mateo, CA, United States | San Francisco, CA, United States |
| Founded | 2010 | 2012 |
| Status | Operating | Operating |
| Funding | — | — |
| Momentum | — | — |
| Summary | Freshworks builds cloud-based business software for customer support, IT service management, CRM, and employee experience workflows. Its AI layer, branded Freddy AI, is embedded across all product lines as copilot assistance, autonomous agents, and operational insights rather than offered as a standalone product. | Airtable is a cloud-based connected apps platform that embeds generative AI, automations, and agent workflows directly into shared relational data so business teams can build custom applications, classify records, summarize content, and route work without writing code. Its AI layer operates natively inside Airtable workspaces rather than as a standalone assistant. |
| Who for | Teams evaluating AI vendors in this category. | Teams evaluating AI vendors in this category. |
| Differentiator | Freshworks builds cloud-based business software for customer support, IT service management, CRM, and employee experience workflows. Its AI layer, branded Freddy AI, is embedded across all product lines as copilot assistance, autonomous agents, and operational insights rather than offered as a standalone product. | Airtable is a cloud-based connected apps platform that embeds generative AI, automations, and agent workflows directly into shared relational data so business teams can build custom applications, classify records, summarize content, and route work without writing code. Its AI layer operates natively inside Airtable workspaces rather than as a standalone assistant. |
